Business Email Compromise (BEC) & CEO Fraud Training
Attackers compromise or impersonate business email accounts to fraudulently instruct employees, clients, or homebuyers to wire funds to attacker-controlled accounts.
Why this scam works
Wires settle fast and are nearly impossible to claw back. By inserting themselves into a real email thread, attackers piggyback on existing trust and timing.
What's happening now
- BEC was the costliest cyber-enabled crime tracked by the FBI in 2023, with over $2.9 billion in adjusted losses (FBI IC3 2023).
- Real-estate wire fraud — fake closing instructions sent to homebuyers — caused over $446 million in losses in 2022 (FBI IC3).
- The FBI's Recovery Asset Team recovered roughly 71% of attempted-fraud funds when victims reported within 72 hours via IC3 (FBI 2023).
Warning signs
- Last-minute change to wiring instructions from a 'title company,' 'attorney,' 'escrow,' or 'vendor.'
- Reply-To address differs from the From address, or the domain has a swapped letter.
- CEO/CFO 'urgent and confidential' wire request that bypasses normal process.
- Vendor invoice with a new remit-to bank account.
- Email-only confirmation; refusal to talk on the phone.
How the scam plays out
Closing-day switch
"'Per our last conversation, the wire instructions have been updated for security. Please use the account below.'"
CEO ask
"'Are you at your desk? I need a wire processed before our 3pm board call. Don't loop in anyone else.'"
Vendor remit-to change
"'Our bank changed. Please remit invoice 4421 to the new account on the attached PDF.'"
What to do
- Add a mandatory call-back step on a known phone number for every wire above a threshold you set.
- Treat any change to bank details as suspicious by default until verbally confirmed.
- Inspect domains carefully for swapped letters ('rn' vs 'm', '0' vs 'o').
- Use unique, business-only email addresses for closings and large transactions.
If it already happened
- Call your bank within 24 hours and request a SWIFT recall and 'Hold Harmless' letter.
- File at IC3.gov within 72 hours so the FBI Recovery Asset Team can attempt a financial freeze.
- Notify your local FBI field office and, for real estate, your title insurer.
- Preserve original emails with full headers — they are needed for any investigation.
Train continuously — free
Sign up to track progress across every module, earn points, and get alerts when a new scam pattern matches messages you've been getting. Teams can roll the modules out as employee security awareness training.
Sources
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